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inspiring excellence.
North Star Consulting inspires individuals, teams and organizations to reach peak performance through personalized coaching, training and strategic leadership consultation.
Training
Enhance your team’s effectiveness through results-oriented, customized training. Following a detailed assessment, we will design a program to support your specific objectives. Our classroom and virtual learning solutions will help you develop your most valuable asset.
Executive Coaching
Develop your leadership skills, your team and your path to advancement. Create clarity and focus around your goals, and an action plan to achieve them. We utilize a combination of formats (in person and virtual), allowing you to balance your development goals with day-to-day responsibilities.
Mystery Shops
When used correctly, an effective shop program is one of the most valuable tools for improving performance and ensuring consistency. Our process serves as a “mirror,” reflecting exactly what customers experience when they interact with your staff. We then create an action plan tailored to you needs.
Leadership Alignment
When your leadership team is in alignment, you will achieve an even greater level of success. We partner with leaders and executives to analyze their challenges and identify strategies to ensure teams are working well together, playing to each individual’s strengths and maximizing synergies.
Industry Expertise
North Star Consulting works with industries that depend on human beings for success.
Local and state government
Healthcare
Real estate development
Airlines and transportation
Call centers
Universities
Telecommunications
Communication consulting
and yours
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